Shipping & Delivery Information: What You Need to Know
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€7.24 €6.90
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Chicken whole (80%) (muscle meat, bones, offal), vegetables (17%) (peas, carrot, spinach, sweet potato), fruits (1%) (apple), salmon oil, coconut, turmeric, powdered spirulina.
*Bone content: 18%
Grizzly salmon oil: It is the most complete source of natural omega-3 fatty acids derived from wild salmon from Alaska. EPA and DHA omega-3 fatty acids are important nutrients that your pet needs to keep his skin healthy and his coat soft and shiny. Wild salmon oil supports and strengthens the immune system, overall fitness and heart, and guarantees high energy levels for your pet.
Sweet potato: Sweet potatoes are rich in vitamins, minerals, antioxidants and fibres that are ensure good intestinal health. It is a source of fibres, vitamins such as B6 which plays a vital role in the breakdown of homocysteine, a substance that helps harden blood vessels and arteries, vitamins C and E that help maintain healthy and shiny skin and produce collagen.
Coconut: It helps the brain metabolise energy and decreases brain damage in senior dogs, it is ideal for the treatment of skin conditions and mitigates allergic reactions. It helps digestion and absorption of nutrients, gives a shiny and smooth coat to dogs, kills bad breath and has strong antibacterial, antifungal and antiviral properties. It is used for treating arthritis and gives an energy boost.
Turmeric: Turmeric has strong anti-inflammatory, anti-cancer, antibacterial, antiviral and antifungal properties and is rich in antioxidants. It also helps maintain a healthy skin and eyes; it fortifies the immune and the digestive systems and slows down the evolution of autoimmune diseases.
Spirulina: Spirulina is considered to be a source of several important nutrients, including protein, complex carbohydrates, iron and vitamins A, K and B. It is also high in carotenoids (such as B-carotene and yellow xanthophyll’s which have antioxidant properties and chlorophyll, fatty and nucleic acids and lipids. It stimulates the “good flora” in the body, such as lactobacillus and Bifidobacterium which are bacteria beneficial to our digestive system and thus enhances digestion and ensures proper bowel function. It works as a natural detoxifier that removes toxins from the body.
Energy value per 100g 739 kj 178 kcal
Nutritional value per 100g
Moisture | 68.4% |
Proteins | 14.3% |
Fat | 12.6% |
Ash | 2.8% |
Crude Fibres | 0.86% |
Weight | 1 kg |
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1. Choose the product
2. Specify your delivery date
3. You Will Receive an Order Confirmation Email
4. Make your pet Happy
Once you've placed an order, we aim to prepare and dispatch your order as quickly as possible to ensure swift delivery. The usual processing time typically ranges from 24-48 hours from Monday to Saturday, not including public holidays.
Please note, orders placed during peak times or outside of our operating hours might take slightly longer to process. Your patience is appreciated during these times. After your order is processed, it will be dispatched for delivery according to your chosen time and locality.
We offer home deliveries within the 24-48 hour time frame, from Monday to Saturday. This rapid delivery service is a testament to our commitment to providing excellent customer service. During the checkout process, customers can select their locality and choose the most convenient delivery time.
Our delivery system is divided into four areas, each with its specific terms:
Area 1 encompasses Swieqi, Ibragg, Madliena, Pembroke, San, Gwann, and St Julians. Deliveries to these locations are free for orders over 20 euros.
Area 2 includes Gharghur, GMangia, Gzira, Msida, Pieta, Sliema, Ta Xbiex, Bahar Ic_Caghaq, Burmarrad, Manikata, Mgarr, St Pauls Bay, Qawra, Xemxija, Mellieha, Attard, Balzan, Birkirkara, Iklin, Lija, Mosta, Mriehel, Naxxar, Floriana, Hamrun, Qormi, St Venera, Valletta, Rabat, Bahrija, Bidnija, Birguma, Dingli, Mtarfa, and Imdina. We offer free delivery for orders over 45 euros to these areas.
Area 3 includes Birgu, Bormla, Isla, Birzebbugia, Cospicua, Fgura, Ghaxaq, Gudja, Hal, Far, Kalkara, Kirkop, Luqa, Marsa, Marsascala, Marsaxlokk, Mqabba, Paola, Qrendi, Safi, Senglea, St, Lucija, Tarxien, Xaghjra, Zabbar, Zebbug, Zejtun, Zurrieq, and Siggiewi. Free delivery is available on orders over 45 euros for this area as well.
Lastly, Area 4 covers Gozo. A delivery fee of 6 euros is applicable for all orders in this area, regardless of the order value.
We take great pride in providing fast and efficient delivery service to meet all our customers' needs, ensuring that your pets never have to wait too long for their supplies.
*Kindly note that the stated shipping times do not account for potential customs delays. Furthermore, please be aware that delays may occur during peak seasons or unforeseen events, such as the Covid-19 pandemic, Christmas, or Black Friday sales.
General Return Policy:
1. Items must be unused, in their original packaging, and in the same condition in which you received them.
2. You must have the original receipt.
3. All returns must be initiated within 14 days of the purchase date.
Non-Returnable Items:
Please note that due to health and safety concerns, we cannot accept returns for pet food. All pet food sales are final. We cannot offer refunds or exchanges on food, treats or any edible items that are opened due to strict health policies. Please make your selections carefully, and double check your order before submitting.
Return Process:
1. Visit our store at Triq Il-Qasam, Is-Swieqi, Malta, with the item you wish to return and the original receipt.
2. Our staff will inspect the item to ensure it meets the return criteria outlined above.
3. If the item is eligible for return, we will process your return and exchange the item or issue a refund.
Damaged or Defective Items:
Please inspect all items upon delivery for any visible signs of damage. If you notice any damage, bring it to the attention of our courier at the time of delivery.If you have any issues please contact our customer service team at [email protected]. We will work with you to resolve the issue promptly.
Important Notes:
1. We reserve the right to deny a return if the item does not meet the return criteria outlined above.
2. Requests made after 14 days may not qualify for an exchange or refund.
Thank you for choosing Royal Pet Store Online for your pet care needs. We appreciate your business and look forward to serving you in the future.
No more waiting around, we've got speedy delivery all over Malta & Gozo.
Our friendly, responsive team is always ready to assist you.
With every purchase, you'll earn loyalty points that can be redeemed for exciting rewards.
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Please be informed that Royal Pet Store Online will be on shut down from 11th August until 18th August.
During this period, you will still be able to place orders but for deliveries from Monday 19th onwards.
We apologize for any inconvenience this may cause and appreciate your understanding.
However, our retail shop in Sweiqi will remain open for normal business hours:
Monday to Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Please note that the shop will be closed on Thursday, 15th August due to a public holiday.
Thank you for your continued support.
Best regards,
Royal Pet Store Team