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Shipping & Delivery Information: What You Need to Know
Royal Canin Kitten Sterilized 2 kilo
€22.19
If you purchase this product you will earn 22 Points worth of €0.22!Balanced and complete feed for cats – Specially for neutered kittens (from 6 to 12 months old).
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As your kitten begins to grow and explore its surroundings with a new-found sense of curiosity, this period of new discoveries at 6 to 12 months old means that your kitten’s immune system will need extra support – particularly if it has been sterilised. ROYAL CANIN® Kitten Sterilised is designed with your kitten’s needs in mind at this crucial time in its development. With nutrients included to help support your kitten’s natural defences after being spayed or neutered, you can help maintain its health throughout its second age life stage.ROYAL CANIN® Kitten Sterilised food contains a special combination of proteins, vitamins, minerals, and a patented complex of antioxidants – all designed to keep your kitten healthy as it grows into a strong adult cat.To cater to each cat’s individual preferences, ROYAL CANIN® Kitten Sterilised is also available as wet food in either a delicious gravy or succulent jelly. If you’re considering mixed feeding, simply follow our feeding guidelines to ensure your cat gets an accurate amount of both wet and dry food for optimal benefit.
Growth & weight control
After neutering energy needs change and the risk of becoming overweight increases. A second age kitten still has specific requirements to achieve harmonious growth. Sterilised Kitten contains a moderate level of fat to help limit weight gain with no compromise on the intake of protein, calcium, and phosphorus for a healthy growth.
Immune system support
Growth is an essential stage in the kitten’s life: it is the time of big changes, discoveries and new encounters. During this key period, the kitten’s immune system develops gradually. A patented* complex of antioxidants (vitamins C and E, lutein, taurine) helps support the kitten’s natural defences. *France, patent No EP1146870.
Digestive health
During the growth period, the kitten’s digestive system remains immature and continues developing gradually over several months. An exclusive combination of nutrients with highly digestible protein (L.I.P.*), psyllium, and prebiotics (including FOS) helps support a balance in the intestinal flora and contributes to good stool quality. *Protein selected for its very high digestibility.
Urinary health
Formulated to help maintain health of a cat’s urinary system.
How the process Works?
1. Choose the product
2. Specify your delivery date
3. You Will Receive an Order Confirmation Email
4. Make your pet Happy
1. Order Processing Time
Once you've placed an order, we aim to prepare and dispatch your order as quickly as possible to ensure swift delivery. The usual processing time typically ranges from 24-48 hours from Monday to Saturday, not including public holidays.
Please note, orders placed during peak times or outside of our operating hours might take slightly longer to process. Your patience is appreciated during these times. After your order is processed, it will be dispatched for delivery according to your chosen time and locality.
2. Shipping Information
We offer home deliveries within the 24-48 hour time frame, from Monday to Saturday. This rapid delivery service is a testament to our commitment to providing excellent customer service. During the checkout process, customers can select their locality and choose the most convenient delivery time.
Our delivery system is divided into four areas, each with its specific terms:
Area 1 encompasses Swieqi, Ibragg, Madliena, Pembroke, San, Gwann, and St Julians. Deliveries to these locations are free for orders over 20 euros.
Area 2 includes Gharghur, GMangia, Gzira, Msida, Pieta, Sliema, Ta Xbiex, Bahar Ic_Caghaq, Burmarrad, Manikata, Mgarr, St Pauls Bay, Qawra, Xemxija, Mellieha, Attard, Balzan, Birkirkara, Iklin, Lija, Mosta, Mriehel, Naxxar, Floriana, Hamrun, Qormi, St Venera, Valletta, Rabat, Bahrija, Bidnija, Birguma, Dingli, Mtarfa, and Imdina. We offer free delivery for orders over 45 euros to these areas.
Area 3 includes Birgu, Bormla, Isla, Birzebbugia, Cospicua, Fgura, Ghaxaq, Gudja, Hal, Far, Kalkara, Kirkop, Luqa, Marsa, Marsascala, Marsaxlokk, Mqabba, Paola, Qrendi, Safi, Senglea, St, Lucija, Tarxien, Xaghjra, Zabbar, Zebbug, Zejtun, Zurrieq, and Siggiewi. Free delivery is available on orders over 45 euros for this area as well.
Lastly, Area 4 covers Gozo. A delivery fee of 6 euros is applicable for all orders in this area, regardless of the order value.
We take great pride in providing fast and efficient delivery service to meet all our customers' needs, ensuring that your pets never have to wait too long for their supplies.
*Kindly note that the stated shipping times do not account for potential customs delays. Furthermore, please be aware that delays may occur during peak seasons or unforeseen events, such as the Covid-19 pandemic, Christmas, or Black Friday sales.
Exchange or Returns
General Return Policy:
1. Items must be unused, in their original packaging, and in the same condition in which you received them.
2. You must have the original receipt.
3. All returns must be initiated within 14 days of the purchase date.
Non-Returnable Items:
Please note that due to health and safety concerns, we cannot accept returns for pet food. All pet food sales are final. We cannot offer refunds or exchanges on food, treats or any edible items that are opened due to strict health policies. Please make your selections carefully, and double check your order before submitting.
Return Process:
1. Visit our store at Triq Il-Qasam, Is-Swieqi, Malta, with the item you wish to return and the original receipt.
2. Our staff will inspect the item to ensure it meets the return criteria outlined above.
3. If the item is eligible for return, we will process your return and exchange the item or issue a refund.
Damaged or Defective Items:
Please inspect all items upon delivery for any visible signs of damage. If you notice any damage, bring it to the attention of our courier at the time of delivery.If you have any issues please contact our customer service team at [email protected]. We will work with you to resolve the issue promptly.
Important Notes:
1. We reserve the right to deny a return if the item does not meet the return criteria outlined above.
2. Requests made after 14 days may not qualify for an exchange or refund.
Thank you for choosing Royal Pet Store Online for your pet care needs. We appreciate your business and look forward to serving you in the future.
Fastest delivery to all Malta and Gozo
No more waiting around, we've got speedy delivery all over Malta & Gozo.
Reliable Customer Support
Our friendly, responsive team is always ready to assist you.
